Once your order has been shipped, we will immediately send you an email with a tracking number. You can use this number to track your order and to know exactly when it will arrive.

If you have not received this email, please email us at rachdivalentina@gmail.com.

We only issue return slips upon receip:

wrong goods, wrong color, wrong name or missing goods. If the goods are missing, we pay attention to the delivery date. Please check the products after receipt, if there are any shortages, please contact our customer service within 24 hours. The return slip will be sent to you by email

We always work hard to ensure that all goods are of the highest quality and guarantee our customers one

good brand experience. But if you have a problem with a faulty or damaged item, please email us at rachdivalentina@gmail.com so that we can review the case as soon as possible and find the best solution for you.

When your order is shipped, we will immediately send you an email containing a tracking number.

Using this number you will be able to know where your item is and when it is going to arrive.

No! All the taxes are included in the item price.

You will not need to pay an extra.